Russia Visa Application Centre
Peter House, Oxford Street,
Submission of Applications: 08:30 - 13:00; 13:45 – 16:00 Monday to Friday except Declared Holidays.
Please Note –
|Call Centre:||0905 889 0149 between 08:30 and 17:30 Monday to Friday, except declared Holidays. This is a premium rate telephone service where you can obtain general information regarding Russian Visa applications. Calls provided by BT will be charged at 55 pence per minute at all times. A set-up fee of up to 6 pence per call applies to calls from residential lines. Mobile and other providers' charges may vary. To learn more about this service, please click here.|
|FAN ID Helpline:||0903 998 0555 between 08:30 and 17:30 Monday to Friday, except declared Holidays. This is a premium rate telephone service where you can obtain general information regarding FIFA World Cup 2018 FAN ID. Calls will be charged at 1.50 GBP per minute at all times in addition to your normal network charges.|
Please be advised we can only respond to complaints received directly from the person making the visa application. We cannot respond to complaints from other persons/third parties* on behalf of the applicant.*Please note exceptions may be made in cases of disability, elderly/infirm persons and similar prevailing medical conditions.