Please be informed, that Russia Visa Application Centre is responsible for return applicant passport ONLY on the day the passport been physically received from the Russian Consulate, and not on the day the visa been granted.
Russian Embassy remains the right to hold on the passports in their full possession until physically return document back to the Visa Centre. We advise all our applicants to monitor the status of their documents at our website via RULN number provided on the receipt, as Russia Visa Centre can’t be responsible for the time documents been hold between visa print and passport delivery by the Russian Embassy.
Reference Number can be found on the receipt: RULN/DDMMYYYY/00XX/0X – London; RUMAN/DDMMYYYY/00XX/0X – Manchester; RUEN/DDMMYYYY/00XX/0X – Edinburgh.
To check the status of your application, please click Here.
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If you require any assistance, our helpdesk are available to assist you from 8.30 – 17.30 Monday to Friday except Declared Holidays. Please call 09058890149. (This is a BT Premium number. Calls will be charged at 55p per minute in addition to your normal network charges).